Privacy Policy

Last updated: February 2026

Suburban Property Services Ltd (“we”, “us”, or “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or interact with us, including via third-party platforms such as WhatsApp.

This Policy is written in accordance with the UK GDPR and EU GDPR and applicable data protection laws.

1. Who We Are (Data Controller)

For the purposes of data protection law, the data controller is:

Suburban Property Services Ltd
Address: Office 9405
321-323 High Road,
Chadwell Heath,
Essex
RM6 6AX.
UK
Email: [email protected]

2. Scope of This Policy

This Privacy Policy applies to:

  • Visitors to our website
  • Individuals who contact us directly
  • Individuals who choose to join our WhatsApp deal-sharing group

The website does not require account registration.

3. Personal Data We Collect

We collect only the minimum data necessary to operate our services.

3.1 Data You Provide Voluntarily

  • Name (if provided)
  • Email address (if you contact us)
  • Phone number (if you choose to join our WhatsApp group)
  • Any information you provide in messages or enquiries

3.2 Automatically Collected Data

When you visit our website, we may collect:

  • IP address
  • Browser type and version
  • Device and operating system
  • Pages visited and usage data
  • Cookie and tracking data

4. How We Use Your Personal Data

We use personal data to:

  • Operate and maintain our website
  • Respond to enquiries and communications
  • Share deal-related information
  • Manage and moderate our WhatsApp group
  • Improve website performance and security
  • Comply with legal and regulatory obligations

We do not sell personal data.

5. Legal Basis for Processing (GDPR)

We process personal data under the following lawful bases:

  • Legitimate interests – running and improving our deal sourcing services
  • Consent – where you voluntarily provide information or join our WhatsApp group
  • Legal obligation – where processing is required by law

You may withdraw consent at any time.

6. WhatsApp & Third-Party Platforms

Our website may include a link to join a WhatsApp group.

Please note:

  • WhatsApp is a third-party platform operated by WhatsApp LLC / Meta Platforms, Inc.
  • When you join, your personal data (such as phone number, profile name, and messages) is processed according to WhatsApp’s own Privacy Policy
  • We do not control WhatsApp’s data handling practices

Participation in the WhatsApp group is optional and at your own discretion.

7. Data Sharing

We may share personal data only where necessary with:

  • Website hosting and IT service providers
  • Analytics and security providers
  • Professional advisers (legal, accounting, compliance)
  • Public authorities where legally required

All third parties are required to process data in accordance with data protection laws.

8. International Data Transfers

Where personal data is transferred outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place, including:

  • UK or EU adequacy decisions
  • Standard Contractual Clauses (SCCs)

9. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purposes outlined in this Policy
  • Meet legal, regulatory, or compliance requirements

When data is no longer required, it is securely deleted or anonymised.

10. Your Data Protection Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request erasure of your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise your rights, contact us at:
[email protected]

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) or your local EU data protection authority.

11. Cookies

We use cookies and similar technologies to:

  • Ensure website functionality
  • Analyse traffic and performance

12. Data Security

We take appropriate technical and organisational measures to protect personal data against:

  • Unauthorised access
  • Loss or misuse
  • Disclosure or alteration

No system is completely secure, but we take data protection seriously.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated “Last updated” date.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

Suburban Property Services Ltd
Email: [email protected]
Address: Office 9405
321-323 High Road,
Chadwell Heath,
Essex
RM6 6AX.
UK

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